What are the hours of Customer Support?
Customer Support Toll Free: 1.888.397.3880 Technical Support: support@fyretv.com Accounting: billing@fyretv.com Live chat option through the FyreTV homepage www.fyretv.com Customer Support Hours Monday - Friday (8am - 3am CST) Saturday - Sunday (11am - 2am CST) Billing Department Hours Monday - ...
How do I contact FyreTV?
Customer Support Toll Free: 1.888.FYRETV.0 or 1.888.397.3880 Technical Support: support@fyretv.com Live chat option through the FyreTV homepage www.fyretv.com Accounting: billing@fyretv.com Customer Support Hours Monday - Friday 8am - 3am CST Saturday - Sunday 11am - 2am CST Account Department H ...
How do I discontinue my service?
To cancel your service simply call our Billing Department from 10am - 6pm EST. and speak to representative to discontinue your service. 1-888-397-3880 Once your service is canceled, you will receive an email with your RMA number and instructions on how to return your equipment along with an equ ...
Can I have more than one account?
The Fyre Boxxx is associated to your credit card which is linked to your customer account. You can have a maximum of 2 accounts linked to one credit card.
How do I return malfunctioning equipment?
You must contact technical support and troubleshoot your issue before being issued a RMA number to exchange your faulty equipment. Once it has been determined that your equipment is faulty, your technical support representative will send you new equipment. Once you receive your new equipment, re ...
How do I report a technical glitch or troubleshoot an issue?
The solutions to technical glitches and issues arising with your FyreTV service can often be found in the FyreTV Forum (under support tab on homepage), as many of the most recent glitches and fixes are listed there. Please have the following information available when contacting support for trou ...
Does FyreTV mail me a bill or is it online?
FyreTV will not mail any paper bills to your address, all communication and billing notification will be conducted through the email provided to FyreTV during the registration process. Being the nature of our business we take the security of our customer's identity very seriously, it is for this ...
