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topics relating to client accounting and billing
There were 7 articles found in this category:
  1. Does FyreTV mail me a bill or is it online?
    FyreTV will not mail any paper bills to your address, all communication and billing notification will be conducted through the email provided to FyreTV during the registration process. Being the nature of our business we take the security of our customer's identity very seriously, it is for this ...

  2. How do I report a technical glitch or troubleshoot an issue?
    The solutions to technical glitches and issues arising with your FyreTV service can often be found in the FyreTV Forum (under support tab on homepage), as many of the most recent glitches and fixes are listed there. Please have the following information available when contacting support for trou ...

  3. Can I have more than one account?
    The Fyre BoXXX is associated to your credit card which is linked to your customer account. You can have a maximum of 2 accounts linked to one credit card.

  4. What happens when I change my Internet Service Provider?
    Nothing, the FyreTV service is not associated with your Internet Service Provider; your FyreTV user account is linked to your credit card.

  5. How do I discontinue my service?
    To cancel your service simply call our Billing Department from 10am - 6pm EST. and speak to representative to discontinue your service. 1-888-397-3880 Once your service is canceled, you will receive an email with your RMA number and instructions on how to return your equipment along with an equ ...

  6. How do I contact FyreTV?
    Customer Support Toll Free: 1-888-FYRETV-0 or 1-888-397-3880 Technical Support: support@fyretv.com Live chat option through the FyreTV homepage www.fyretv.com Accounting: billing@fyretv.com Customer Support Hours Monday - Friday 8am - 3am CST Saturday - Sunday 11am - 2am CST Billing Department H ...

  7. What are the hours of Customer Support?
    Customer Support Toll Free: 1.888.397.3880 Technical Support: support@fyretv.com Accounting: billing@fyretv.com Live chat option through the FyreTV homepage www.fyretv.com Customer Support Hours Monday - Friday (8am - 3am CST) Saturday - Sunday (11am - 2am CST) Billing Department Hours Monday - ...